We are offering 60 days to return the shipped items. Certain items can have different refund and return policies. Buyers should check required information carefully before placing the order. 

You are eligible to return the item if it is kept in the same condition as shipped by our shipping partner. It should be unused, unworn, and no tags should be removed from the package. 

You can send the return request to support@wrisan.com to initiate the return process. You will shortly receive a return shipping label once your return request is processed. We will also send instructions to help you send the package to the right address. Wrison.com is not going to accept items sent back without filing a return request. 

Damaged item returns:

We request you to inspect the product right after receiving it. Check for physical damages and contact us immediately if you receive a defective product. You should also email us immediately if we have mistakenly shipped the wrong item. Thus, we can quickly assess the problem and help you receive the right product as soon as possible. 

Gift cards and items purchased during a sale cannot be returned unless you receive a damaged or defective product. We will replace it and ship the right product within the next few days. You should check whether the refund is available on the purchased product or not. It is not possible to help you if the item is non-refundable! 

Refunds:

You will receive a notification from our side once we have received and assessed your return request. That notification will contain information regarding the approval or refusal of the refund request. 

If the refund is approved, the amount you have paid for buying the product will get refunded in full. You cannot hold us liable for the late processing of the payment if the delay is caused by your credit card company or bank. 

You cannot hold Vrisan LLC responsible for lost or missing packages due to the shipping company’s error. However, it is our commitment to recover the lost or missing package as soon as possible. 

Order cancellation:

We process orders quickly at Wrisan.com to reduce the shipping period as much as possible. Therefore, it is difficult guarantee that all the placed orders can be cancelled. You can call or notify us within 1 hour of placing the order to cancel your order. Thus, we can easily process your cancellation request and refund your money. 

Suppose your order is processed, you cannot cancel it immediately. It will be considered a return if you refuse to receive the shipped product. The cancellation request will process as a return request once the product is shipped to your doorsteps.  

If the product is not damaged and it is what you have ordered, you will have to bear the shipping costs of returning the product to our warehouse. You will also be liable for paying other costs associated with shipping back the item. If you have received the item through free shipping, you will have to bear its return shipping cost. You will receive guidance regarding how to return the item to Wrisan.com.